Our phone answering and scheduling service connects to your calendar, picks up the phone, and books appointments for you.
Answering service with scheduling
Whether you need help scheduling service calls or making appointments, our answering service can connect to your calendar in real time.
Even some of the best answering services that make appointments don't have real-time access to your calendar. Upfirst is different. It integrates with Google Calendar, Outlook, Acuity, and others to see your availability in real-time.
Tell your virtual receptionist how long you want appointments to last, whether you need a buffer, and if there are any days or times that are off-limits. It will always follow your rules.
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Not only can our answering service make appointments, it can also answer your callers questions, qualify leads, and log information in your CRM.
Forward all calls, or just overflow and after-hours calls. Our appointment scheduling call center works with VoIP systems, landlines, and cell phones.
Join thousands of other businesses that trust our answering service that makes appointments
With our appointment setting services, you can free up your hands—and your headspace—from the hassle of booking and setting appointments. Our automated answering service handles it all from capturing new leads to sending appointment reminders, letting you focus on the core work and other tasks that run your business.
Say goodbye to missed calls and voicemails. Let potential clients know you’re their best option by picking up every call. Our appointment scheduling service ensures that every inbound call is answered – even outside of normal business hours.
Not every caller is going to be the right fit for your business. Our service can follow your custom call flow and screening questions to qualify leads before booking them. By doing so, you won’t waste your time on clients who don’t fit your services—or struggle with no-shows who were never properly vetted.
Our appointment scheduling system is designed to sound natural, helpful, and friendly, offering consistent, high-quality and informational interactions. Plus, with bilingual virtual receptionist options, you’ll provide great service, no matter who’s calling.
Learn how easy it is to set up our real-time appointment booking answering service. All your need is a phone number and a calendar.
Real-time appointment booking answering service
These are the most popular apps that our answering service with scheduling connects to
Upfirst is more than just an answering service that makes appointments. It is an AI-powered virtual receptionist that can answer questions, qualify leads, pass info to your CRM, and more.
Our bilingual answering service can handle calls English, Spanish, and 30+ other languages. Your call transcripts and summaries will be automatically translated for you.
Simply your lead qualification process. You can use custom scripts and questionnaires to make sure every caller is a good fit before they take a slot on your calendar.
Simple, per-call pricing. Easily see how many calls your received and how many appointments were booked. We never bill for spam calls.
Our answering service can look directly at your calendar, review your availability, and ensure you and your team don't get double booked.
Make your call agent sound like a natural part of your brand. Add custom greetings, and even personalized question flows to match your unique business needs.
If someone is calling back, your receptionist will remember them. No need to collect their name, email, and number if it already knows it.
All plans include professional, around-the-clock answering. Prices in USD.
Have a question about our virtual receptionist appointment scheduling? Get in touch with our team.
What does an appointment setting answering service cost?
There are no contracts and no setup fees. Plans run from $24.95 to $299 per month. The four tiers cover 30, 90, 300, or 600 calls per month. If you go over your plan, we charge per additional call. Spam and sales calls don't count toward your total, and you can see which were flagged in your dashboard. For higher volume, we build a custom plan. See full plans on the pricing page.
What calendar tools does an answering and scheduling service like Upfirst support?
Upfirst connects in real-time to Google Calendar, Outlook, Acuity Scheduling, and Clio. For other tools like Housecall Pro, Jobber, or HubSpot, Upfirst pushes booking data through Zapier.
What information does your virtual receptionist collect before booking an appointment?
This is entirely up to you. By default, Upfirst will collect name, phone number, and email. You can specify additional intake questions.
Can Upfirst connect with multiple calendars for teams?
If your team uses separate calendars, Upfirst can integrate with multiple Google, Microsoft Outlook, Acuity, or Clio calendars and check availability across each one. This makes it easy to schedule appointments to the right person based on each team member’s individual schedule.
What types of businesses use Upfirst for appointment scheduling?
A wide range. Home services like HVAC, plumbing, electrical, and landscaping use Upfirst for scheduling service calls. Law firms, real estate teams, dental offices, and dog groomers use it for consultations and bookings. The receptionist follows your script, whatever the industry.
Does Upfirst answer calls and book appointments in other languages?
Yes. Upfirst speaks 35+ languages including English and Spanish. It can switch languages mid-call when a caller speaks a different language. Your call transcripts and summaries will be automatically translated to your refered language.
Do I have to send all of my calls to Upfirst?
No. You can send only overflow calls when your line is busy, only after-hours calls, or all of them. Many businesses start with overflow or after-hours answering, then expand as they get comfortable.
Create a virtual receptionist that answers your calls and schedules appointments. Start your 14-day free trial today.
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