AI receptionist that answers calls while you run your business

Upfirst is the AI answering service that keeps your phone covered so you never miss a lead or leave a customer waiting.

No credit card required

The Upfirst dashboard: a list of calls and a call with its summary, scheduled consultation, and transcript.

Over 1,000 businesses trust Upfirst with their calls

  • Dr. Steve Pelton, Owner & Veterinarian, Hearthstone Animal Clinic
    Dr. Steve PeltonOwner & Veterinarian, Hearthstone Animal Clinic
  • Jody Steffan, General Manager, ZPG Companies
    Jody SteffanGeneral Manager, ZPG Companies
  • Rick Alleyne, Owner, A.R.E. Louisiana
    Rick AlleyneOwner, A.R.E. Louisiana
  • Nichi Seckinger, Program Director, AFL-CIO Community Services
    Nichi SeckingerProgram Director, AFL-CIO Community Services
  • Thomas Davenport, Attorney, Davenport Firm
    Thomas DavenportAttorney, Davenport Firm
  • Natalie Gomez, Co-Founder, Buddies Pet Boarding
    Natalie GomezCo-Founder, Buddies Pet Boarding
  • George, Marketing Director, Houston Law Firm
    GeorgeMarketing Director, Houston Law Firm
  • Ira Grolman, Managing Partner, Grolman LLP
    Ira GrolmanManaging Partner, Grolman LLP
  • Dan Metzger, Owner, Nature's Designers
    Dan MetzgerOwner, Nature's Designers
  • Yasmin Chebbi, Owner & Dentist, The Flossery
    Yasmin ChebbiOwner & Dentist, The Flossery
  • Kyle Ricci, Operations Manager, M. Solomon Casket Company
    Kyle RicciOperations Manager, M. Solomon Casket Company
  • Guillermo Guglietti, President, Freshet Systems Inc.
    Guillermo GugliettiPresident, Freshet Systems Inc.
  • Kyle Senger, Owner, A Notch Above
    Kyle SengerOwner, A Notch Above
  • Shannon, Owner, Handyman Pro
    ShannonOwner, Handyman Pro
  • Jason Akel, Clinical Hypnotherapist & Coach, Village Hypnotherapy & Coaching
    Jason AkelClinical Hypnotherapist & Coach, Village Hypnotherapy & Coaching
  • Andrew Flicker, Physical Therapist, Andrew Flicker Physical Therapy
    Andrew FlickerPhysical Therapist, Andrew Flicker Physical Therapy
  • Jamie Moksnes, Owner, JM's Hydro Wash
    Jamie MoksnesOwner, JM's Hydro Wash
  • Alanna Brewton, Therapist, Breathe Wellness Center
    Alanna BrewtonTherapist, Breathe Wellness Center
  • Ace Medical Team, Medical Device Company, Ace Medical Company
    Ace Medical TeamMedical Device Company, Ace Medical Company
  • Dave Ptak, Owner, Black Tie Casino Events
    Dave PtakOwner, Black Tie Casino Events
  • Nathan Mollohan, Owner, Willow Run
    Nathan MollohanOwner, Willow Run
  • Rylan Blondo, Assistant to the Controller, Karako Suits
    Rylan BlondoAssistant to the Controller, Karako Suits

Listen to how Upfirst handles real calls

View all features

Collects info from leads

Qualify and close leads, then get the details sent to you by email or text message.

Schedules appointments

Upfirst checks your calendar while the caller is on the line and books an open time.

Transfers calls with context

With warm transfers, your agent tells you who's calling and what they need, so you can decide whether to take it.

Train it on your business

Add your hours, services, and prices, or import them straight from your website.

Speaks 35+ languages

Upfirst answers in English, Spanish, and 35+ other languages, and switches when a caller does.

Blocks spam calls

Robocalls and sales pitches get caught and hung up on. You're never charged for spam calls.

“I just felt so much better knowing that I had a reliable AI receptionist. I had that security of knowing I wasn't missing out on anything.”
Stephen Barrera Owner & Attorney, Barrera Defense
Works with ChatGPT and Claude

Set up your receptionist by talking to ChatGPT or Claude

Add Upfirst to ChatGPT as a plugin or to Claude as a connector. Tell it what you need in plain English, and it updates your receptionist for you.

Paste into ChatGPT, Claude, or any AI agent
Help me set up Upfirst (https://upfirst.ai), an AI receptionist that answers calls for businesses. Guide me through the setup end to end.

Read these docs first so you know how Upfirst works:
- Setup guide: https://upfirst.ai/docs/setup-guide.md
- Call forwarding guide: https://upfirst.ai/docs/call-forwarding.md

Then walk me through these steps, one at a time:

1. Account. Start by asking me if I already have an Upfirst account. If not, send me to https://app.upfirst.ai/sign-up to start a free trial. Stay with me through sign-up until I pick my Upfirst phone number. Picking a number doesn't change my current business line.

2. Connect. Help me add Upfirst to this chat. It's in Claude's connector directory and ChatGPT's plugin directory, so I just add it and sign in. Once connected, run get_account_overview and tell me what you see. If my receptionist has no phone number, tell me to finish sign-up first.

3. My business. Use what you already know about me, and read my website if I have one. Then ask only for what's missing, in one short list.

4. Setup. Following the setup guide, set up my greeting, what my receptionist knows, which calls to transfer, and texts to send callers. Tell me what you set up in plain language. For anything that can only be done in the Upfirst dashboard, like who gets notified about calls or connecting my calendar, tell me exactly what to click.

5. Test. Have me call my Upfirst number from my own phone, as a typical customer. Review the transcript with me and fix anything my receptionist got wrong. Repeat until I'm happy.

6. Go live. Help me forward my business line to my Upfirst number using the call forwarding guide. Ask which phone carrier or system I use, and whether I want all calls or just the ones I miss.

Be opinionated. When there's a sensible default, use it and tell me what you chose, instead of asking me to pick between options. Keep your messages short.
  • Edit your greeting
  • Update its training
  • Text callers a link
  • Set up call transfers
  • Review calls and transcripts
  • Connect your own tools
An attorney at her desk, reading documents beside a laptop
CallerI was injured at my job's construction site two weeks ago and I'd like to speak to a lawyer.
Harper LawI'm sorry to hear that. I can book a free consultation for you. May I ask who I'm speaking with?
A property manager showing a couple around an empty apartment
CallerDo you have any two bedrooms available?
Brightside Property ManagementYes, we do. Would you like to schedule a tour?
An HVAC technician inspecting an outdoor air conditioning unit
CallerMy A/C isn't working. Could someone come out to take a look today?
Summit Home ServicesI can help dispatch a tech. What is your address?
Two rescue dogs wearing adoption bandanas
CallerI'm looking to adopt a dog. Do I have to schedule an appointment?
Second Chance Animal RescueNo, you don't. We accept walk-ins. Would you like me to text you a link with directions to our shelter?

FAQs

Want to hear it first? Call our AI receptionist at (833) 564-4778.

  • Yes. Most customers keep their business number and forward their calls to Upfirst. Every plan also comes with its own Upfirst number.

  • Yes. You can forward all your calls to Upfirst, only the ones you miss, or only the ones you get after hours. You can change this in your cell phone's settings or in your phone system's online portal. If you need help setting up forwarding, just let us know.

  • You decide what happens. Upfirst can transfer the call to you or someone on your team. Or your receptionist can politely explain that no one is available right now and that someone will call them back.

  • Create an account and enter your website. Upfirst uses it as a starting point to train your receptionist, and you can change anything after that. You can also connect Upfirst to ChatGPT or Claude and let it do the setup for you. If you want help, our support team is available by live chat, and we offer a free 30-minute onboarding call.

  • Plans start at $24.95 a month for 30 calls. Annual plans are 20% off, and we offer custom plans if you get more than 600 calls a month. You can try Upfirst free for two weeks. See all plans on our pricing page.

  • No. Upfirst detects spam automatically, and you're never billed for it. We also don't bill for calls under 15 seconds or calls where the caller never speaks, like pocket dials. Both are labeled in your call log, so you can see exactly which calls you were billed for.

  • Yes. Upfirst books appointments in Google Calendar, Outlook, Calendly, Acuity, Square, and Clio. With Custom Actions, you can connect nearly any app that has an API, so your receptionist can look up or log information in the tools you already use while it's on a call. Upfirst also connects to thousands of apps through Zapier.

  • No problem. You can upgrade or downgrade anytime. There are no contracts, and you can cancel from your account.

Try our answering service for free

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